For all queries related to online payment including non-updation of fee status on CBSE portal, duplicate payments etc. please mark an e-mail to following bank official and a copy of the same to the Regional Office concerned:
Please mention: Mode of Payment, Payment gateway used, Application No., Roll number, Name of Candidate, Amount paid, Date of transaction, transaction number and your contact number.

a)In case payment is made through HDFC Bank payment gateway:
Vikram Singh :- vikram.singh4@hdfcbank.com, 09799810080
Escalation ID : Pankaj.Ahluwalia@hdfcbank.com


b)In case payment is made through ICICI Bank payment gateway:
1. Vijay Koli - 9372203826 vijay.koli@icicibank.com
2. Rakesh Bhatnagar - 9953972004 rakesh.bhatnagar@icicibank.com